What Information We Collect
Upon registration with the Service a user profile is developed to further customize the user’s experience. The current required data fields are, and therefore the information collected is:
- You will only use the Service or Application for lawful purposes; you will not use the Services for sending or storing any unlawful material or for fraudulent purposes.
- You will not use the Service or Application to cause nuisance, annoyance or inconvenience.
- You will not impair the proper operation of the network.
- You will not try to harm the Service or Application in any way whatsoever.
- You will not copy, or distribute the Application or other content without written permission from the Company.
- You will only use the Application and Service for your own use and will not resell it to a third party.
- You will keep secure and confidential your account password or any identification we provide you which allows access to the Service.
- You will provide us with whatever proof of identity we may reasonably request.
- You will only use an access point or 3G data account (AP) which you are authorized to use.
- You are aware that when requesting hair styling services by SMS, standard messaging charges will apply.
In addition, GPS tracking information is collected as you navigate through our website (the “Website”), order our Service, or otherwise use our Service, including, but not limited to geographic areas. Most GPS enabled mobile devices can define one’s location to within 50 feet. We collect this information in order to match you with an appropriate service provider, and to dispatch that provider to you. We may also use that information for internal purposes, such as analysis of future service provider needs in your area, and like uses.
We may also collect device type and the unique identifier when you use our mobile application. We use this information for the sole purpose of providing you with the most up to date application and features. If you use our services through your mobile device, we will track your geo-location information so that you are able to view the service providers in your area, and to allow our service providers to be able to find the location at which you want the service to be performed. We will not share this information with third parties for any purpose and will only use this information for the sole purpose of fulfilling your request. You may at any time no longer allow our application to use your location by turning this off at the device level.
If you wish to apply to be a service provider through our site, we will collect personal information such as your name, email address, phone number, resume and work history, qualifications, state certifications, criminal record, gender, and such other information deemed necessary to consider you as an independent contract service provider. We use the information collected within this area of To help us serve your needs better, we use “cookies” to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies can be disabled or controlled by setting a preference within your web browser.
How We Use Your Information
Our primary goal in collecting information is to provide you with an enhanced service provider when using our Service. We use information to closely monitor which features of the Service are used most, to allow you to view your service history, review past service providers, store your credit card information on a secure page, view any promotions we may be running, and determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources, we use the mobile information collected so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes. We use the credit card information you provide us to bill you for services.
The Company uses your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer the Website. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
About Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
When and How We May Communicate With You
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. This may be done by email, telephone, or mail.
Targeted or Behavioral Advertising
Targeted advertising (also known as Behavioral Advertising) uses information collected on an individual’s web browsing behavior such as the pages they have visited or the searches they have made. This information is then used to select which advertisement should be displayed to a particular individual on third party websites. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising either comes from the Company or through third party website publishers. You may not be able to opt out of targeted advertising from the Company that occurs when visiting third party advertising publishers.
When and How We May Disclosure Your Information
The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to process payment, provide customer support, provide geo-location information to our service providers, to host our contractor application form, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist us in analyzing how our Website and Service are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications by contacting those third parties directly.
The Company cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.
If we are involved in a merger, acquisition, or sale of all or a portion of the Company’s assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
You Have Access to Your Personal Information
If your personal information changes, or if you no longer desire our service, you may correct, delete inaccuracies, or amend it by making the change on our member information page or by emailing us at firstname.lastname@example.org We will retain your information (including geo-location) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The personally identifiable and geo-location information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information (credit card number and geo-location information). However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.
In the event we implement a referral procedure through our website or app, and if you choose to use our referral procedure to tell a friend about our site or services, or to advise of a service provider/contract position, we will ask you for your friend’s name and email address. We may send your friend a one-time email inviting him or her to visit the site. We may store this information for the sole purpose of sending this one-time email and tracking the success of our referral procedure.
Social Media (Features) and Widgets
Our Web site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
The Company cares about the safety of children. Because the Service is not directed toward kids, anyone under the age of 18 is not allowed to register with or use the Service. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected personal information from someone under the age of 18, we will delete that information immediately.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.